Author: VOIP News Now!
Are IP Contact Centers Recession Proof?
Tuesday, January 13th, 2009 @ 6:00 pm
While general enterprise telephony and unified communications are expected to decline, IP contact centers appear to be resisting the downturn. In fact, sales are expected to rise some in 2009.
So why is that?
According to VoIP News:
The reason for the relatively mild slowdown of IPCC sales lies largely in what the products have to offer struggling [...]
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