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By N2H

« Webinar TODAY: IT Optimization and the Obama Stimulus Plan | Home | VoIP Technology – Pros and Cons »

 

Author: VOIP News Now!

VoIP Call Centers Save Money, Open Doors for SMBs

Thursday, April 23rd, 2009 @ 5:15 pm

Call centers are important to businesses of all sizes. They instill a sense of confidence in customers, since someone from the company is available to answer questions at reasonable times. But the cost of creating a call center used to be prohibitive to smaller companies.
That’s not the case anymore.
IP Telephony, and specifically VoIP, has allowed [...]

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