Author: VOIP News Now!
Business VoIP Provider Guide
Tuesday, August 10th, 2010 @ 12:25 am
Looking at how business VoIP systems are growing in usage by the second, this seems to be the right time to compare the pros and cons of using a traditional PBX system as opposed to the new business VoIP system.When comparing the two services, one may find that there is no single defining factor that sets one apart from the other. Traditional PBX system has been around for quite some time. PBX is short for Private Branch Exchange.
An ‘Old School’ PBX system is a private telephone switch that is installed in a business location to allow for effective communication amongst people inside a company while allowing access to adequate external telephone lines.
When you look at the voice quality of a traditional phone system, you will notice that it is absolutely clear. But the new business VoIP system does not guarantee an absolutely clear voice quality. If you do your research, most business VoIP providers will provide guaranteed quality of service for superior voice quality.
One thing that is incredibly important when assessing the quality of a communication tool is the number of dropped calls. The traditional PBX system rarely has instances of dropped calls. In contrast, the business VoIP system isn’t completely flawless when it comes to dropped calls. And unless a provider provides guarantee of service, there may be loss of data during heavy data traffic.
If using the traditional PBX system or the business voip system, coverage is worldwide.
Moving on to the disadvantages of using the traditional PBX system it is clear that the inefficient use of bandwidth is a glaring problem which is solved in the business VoIP system.
Additionally, the business VoIP provider can provide long distance rates which are much cheaper than the traditional VoIP system. Using the ‘old school’ PBX system means one may end up with a large phone bill, whereas the business VoIP system provides for inexpensive long distance rates.
Now if you look at maintenance, you’ll notice that it’s incredibly costly to maintain an ‘old school’ PBX system. Due to the cost of copper, the heavy equipment needed, and aging infrastructure it’s not easy keeping the traditional PBX system in prime condition. In contrast, the hosted PBX is relatively easy to maintain since there is very little equipment needed to run the system.
The last most important element to any business is the ability to scale a service . Every business starts off small but plans to expand. Although one starts off with goals, it’s difficult to assess the pace at which a small start up might reach it’s forecast-ed growth. With a traditional PBX system, it’s expensive to buy equipment based on expected expansion as opposed to current needs. If one is using a Business VoIP, this situation does not occur as one can expand usage with time.
Looking at the above pros and cons, it seems apparent that using the more inexpensive, easy to use, low maintenance Business VoIP is the smart choice for your small business.
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