Archive for November, 2010

 

Satellite TV 101: Challenge Your Customer’s Feedback

Nov 30, 2010 in VOIP News

Satellite TV companies are getting bigger and better each year, and they have rendered quality service to their customers and subscribers. But how can they handle the different feedbacks posted by the customer or subscriber? Before we move on to this topic, satellite and cable TV providers are playing a big role to home users like us. There were also other users from different facilities who use satellite TV to entertain themselves, aside from home. Some of the facilities that cable and satellite TV were being used for entertainment are restaurants, malls, offices and other business establishments. No matter what electronic gadget or appliance you have at home, there is nothing that can beat the level of entertainment given by your cable or satellite television provider. But what kind of entertainment will they provide for their customers or subscribers? First of all, there are lots of channels provided by them. Most of them are variety-type channels that can be in any subject or niche, and the rest are fixed or niche-type channels. It really depends on what kind of interests do the viewers have, and there are lots of niches to choose from.

Some of the hottest TV niches to be watched today are movies, celebrities, comedy, music, games, sports, lifestyle and dating. This is one of the things that a customer might leave feedback for them, whether it’s good or bad. How would you challenge yourself based on their feedback given to you? Feedback is given only after they experienced using your satellite or cable TV provider, or after writing their own review. We know that reviews and feedback are totally different from each other. When it comes to reviewing satellite or cable TV providers, you need to write it by yourself in an honest way of experience. It can be written through your blog, website or any publication material like magazines and newspapers. On the other hand, giving a feedback is much simple than writing reviews. You just need to leave at least one to two sentences, and rate it on your own. For example, if you are very satisfied with their customer service and quality, you can give them a passing score.

Just in case there are many negatives that you’ve experienced in your respective cable or satellite television provided, there’s no need to say anything bad to you or your company. This is where you have to reply in a good manner or to thank them for a comment, even if it’s bad. It will give you the opportunity to improve your services to them, especially in terms of quality, packaging and customer service. Although the feedback ratings might reflect on the image of your satellite TV provider, it does not mean that you have given up. Other business establishments like mobile phones are not perfect at all, especially in rendering their services to customers. This is where your satellite television company needs to handle themselves in receiving reviews and feedbacks from their valued customers. Reviews and feedbacks will help them improve all along to render quality service to the subscribers, and to make them satisfied about it. We don’t just rely on being contented about the results of getting monthly recurring sales, but we also try to expand it to others as well.

If you are interested in satellite TV as a new customer, kindly check our Dish network deals that may satisfy new and existing customers in their area in watching satellite TV.

Face book People Search by Interest

Nov 29, 2010 in VOIP News

Besides connecting and linking people that know each other, the social networks like have other functions as well.They are also a way for people that have similar interests to meet and interact with each other.

Not only does Facebook offer people that identify one another to hook up and talk but it also gives a chance to those with same likings to get together and interrelate.If one is searching for a person with the same likings, one could take on a Facebook people search by interest.There are a number of interest groups that have been formed on Facebook and they are not that hard to find.

The network has a number of applications that are meant to make searches easier among other things.One of these applications that you can use to Facebook people search by interest is the advanced search application.The request gives one the opportunity to be capable to look for a person in Facebook depending on any principle that one might imagine.

You can search for people in a particular school, city, location or even interest group. All one has to accomplish is write the name of the curiosity group that one need to get hold of and then function shall locate it for you.

 If you want you can form your own interest group and invite people to join. That is how people become part of interest groups in the first place. If you know that the group you are looking for already exists then just search for it. That is another method to bring out a Facebook someone lookup via concern.

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Watch the European Champions League Live from your Computer

Nov 28, 2010 in VOIP News

There’s almost never a football lover who doesn’t quite get to observe the European Champions League Live, which probably is fairly understandable, considering that the occasion brings together the very greatest of the European Football teams, on a single playfield, as they all put their best foot ahead (quite literally), in a quest for the coveted cup of glory.

The European Champions League has been arranged by UEFA since 1955. While every single match of the occasion is usually worth a view, the final match is the one that’s going to turn out to be essentially the most viewed live sporting event of all time.

All you soccer followers should be reveling inside the UEFA Champions League live with the initial rounds providing football at its very best. You have to be conscious that the tournament normally begins in the middle of each year, and culminates in the final that’s held within the following year. The three knockout rounds along with a play-off round determine which with the 10 groups will move on to join the 22 seeded teams in the group stage.

The group stage witnesses probably the most magnificent matches amongst the eight groups, every consisting of four teams. A winning crew is chosen from every single group, and it really is these teams, alongwith the eight runners-up that make it for the ultimate knock-out phase with the UEFA Champions League. This is undoubtedly essentially the most enthralling component of the live celebration. To view all the matches that finally lead to the outstanding last, be sure to obtain the UEFA Champions League online streaming into your Computer.

The next ultimate will probably be held at the Wembley Stadium in London. So far, the events of the league have been amazing, and it really is well predictable that hoards of soccer enthusiasts will swarm in to watch the ultimate with the UEFA Champions League live. Over the years, the title continues to be gained by 21 different clubs, of which 12 have gained the title repetitively. The undisputed stars of the league are the RealMadrid, who have won the title a whooping nine instances.

It is yet to find out which of these top-notch teams will go on to win the title this time. The current champions of the league will be the Internazionale, who bagged the title following a outstanding 2-0 win inside the 2010 ultimate, in which they had been teamed up against Bayern Munich.  It remains to see regardless of whether the crew will yet once more emerge victorious as they hit the play field within the newest tournament with the league, or whether or not we’ll be seeing some new teams generating it up towards the top rated. Whatever ensues, what’s for positive is which the event stands as a cult celebration in the history of football, and is often going to be the greatest factor for soccer fans to appear ahead to. Make sure to be a a part of it by acquiring the UEFA Champions League live streaming into your Pc.

Prevent VoIP Application Downtime with Better DNS and DHCP Services

Nov 27, 2010 in VOIP News

When the information technology staff plan for improvements, especially a VoIP deployment, quite a bit of attention is focused on servers, applications, switches, routers, and network security. Almost no attention is paid to the core network services that enable users to use all these wonderful systems, and are in all cases essential for VoIP to even function at all.

If users are not able to get to the applications that they require over the network, or if customers are not able to get to the Internet-based Web services or applications that they require , all business transactions come to an immediate screeching halt. Since application access is so necessary, it is important to look at how to make sure everything in the system works properly.

There are four core network services that have to be working for users to be able to access their applications. They are:

  1. DHCP stands for Dynamic Host Configuration Protocol. This service is what gives the user an IP address on the internal network as soon as they connect. No network traffic can happen without having an IP address, as well as the other information that the DHCP service provides, which is a default route and the IP addresses of the DNS servers. What most people don’t know is that most often the DHCP service is handled by a non-redundant Windows box , or by a router that provides little visibility into the operation of the service. DHCP is essential for VoIP systems.
  2. DNS stands for domain name service. This service is what translates easy to remember names on the network, like a URL in an application , to the IP addresses that the applications running on workstations must have . Without DNS, any network-based applications can’t be used. DNS is almost always provided centrally by redundant windows servers, and externally by multiple small UNIX boxes running BIND. Unfortunately, sometimes the Windows DNS service has stability issues, and it is difficult and error prone to change the BIND settings on the Linux boxes.
  3. NTP stands for network time protocol. There are many applications that require proper time on the servers and workstations, especially SIP-based VoIP applications and network security applications. NTP is in almost all cases served from redundant windows servers.
  4. IPAM stands for IP address management. It is important to have an overall IP address organizing system in order to make sure that DHCP and DNS are working properly. Entire new subnets are added in a VoIP deployment, so this is very important then.

As you are able to see, high availability core network services are a very important to the proper operation of all systems on the network, and especially VoIP. In your next upgrade planning cycle, it is worthwhile to look at upgrading the availability of the core network services of DHCP, DNS, NTP, and IPAM.

The Importance of Bonus Packages To Cable TV Providers

Nov 26, 2010 in VOIP News

The growth of cable and satellite TV has made an impact to all television viewers. It is one of their perfect source of entertainment in case they were bored. Although they have radios, computers or even MP3′s, cable TV has been the main attraction at home. When they have nothing to do, all they need is to turn on their television and watch their favorite shows. It gives them more advantage when they subscribe to a local cable TV provider because it has lots of channels to choose from, and some bonuses too. But what exactly are the bonuses that we’re talking about? Actually, they are called as bonus packages that were included in any cable TV package you have subscribed. This is one of the reasons that subscribers are very attracted to a cable TV package due to some bonuses. But what kind of bonuses do they have in store for their customers or subscribers? For instance, there are two types of bonus packages that were included in every local cable provider you subscribed.

The first type of bonus package would be the tangible ones. Speaking of tangible ones, they are kinds of objects that can be seen or can be touched. Examples of tangible products would be computers, stuffed toys, sunglasses and other items that can be touched or carried. It is very familiar that tangible products are delivered to your doorstep that were covered with box. For example, if you bought an amazing LCD monitor from Amazon, it is a tangible product and it will be delivered to your doorstep once you paid it through credit card or any popular payment processor like PayPal. For cable TV subscription with a bonus package, the freebie could be a t-shirt, stuffed toy or any interesting freebie from the cable provider. On the other hand, there is another type of bonus package which seems to be called “untouchable”. It is definitely known as the intangible bonus package. When we speak of intangible products, they are products that cannot be seen or touched by any individual. Examples of intangible products were virtual currency, prepaid balance, digital software and electronic books (eBooks).

Since we were talking about the intangible bonus package, they will give you either a free 1-month subscription, bonus number of load credits to your subscriptions and a lot more. This is truly common to most cable television subscribers, and they are using them to attract more customers or subscribers to stick with them. Cable TV has lots of features that may catch the attention of its viewers, like the number of channels. Other than that, cable TV’s transmission through cable wire cannot be interrupted by bad weather or any type of catastrophe. Unlike a regular antenna TV, their signals to a local TV provider might be interrupted anytime soon. For cable TV, they will give you a smooth and good quality way of watching TV at home. In order for the cable or satellite television customers to be attracted with their offers, they must not forget that any bonus item may inspire them. It is one way to prolong their business and it may help to become more profitable in the next few years.

If you are interested in cable TV as a new customer, kindly check our Comcast deals that may satisfy new and existing customers in their area in watching satellite TV.

Friday Links: VoIP Tracing, Video Calling, Google Voice

Nov 25, 2010 in VOIP News

VoIP News of the UK says that Ofcom wants reverse VoIP tracing for emergency calls in the UK.
Smith on VoIP says that niche applications are driving the adoption of video calling.
Network World says that Google has grabbed 1 million phone numbers for Google Voice. Whoa.

Free TV with a Mobile Phone

Nov 25, 2010 in VOIP News

Today the mobile phone has managed to take over the lives of billions of people from around the world ranging from those who need to constantly stay online and those who send text messages. The once expensive mobile phone is now cheap enough for even people of the low income group to easily afford.

In today’s world you can get in touch with anyone you want directly rendering the landline almost obsolete. No body wants to bother with dialing numbers to a person’s home phone not knowing if anyone will be home to take the call. So mobile phones is what is really changing the way how people get in touch with each other.

The prices of mobile phones today vary from a few dollars to a few hundred dollars with some mobile phones costing more than a plasma TV. I guess this is why you see those mobile free plasma TV commercials or ads. There used to be a time when mobile phone ads had that luxury feeling to it, today mobile phone ads advertise ease of use and multi function capabilities.

Many people often think that business that are offering free tv with mobile phones is just a money making gimmick because it cant be done. The truth is that it can be done and it is done to promote the latest high end mobile phones when they are launched. The mobile phones usually cost hundreds of dollars so a free plasma TV definitely makes sense. These businesses are basically giving away something extra in the hopes that their new mobile phone will catch on.

Today everyone wants a mobile phone and it has change into something of a necessity. No person and never even kids are seen without mobile phones, this is the extent to which the significance of mobile phones have increased. They’ve slipped from being extremely excessive class to something that is now reasonably priced for everyone. You see so many individuals who simply drool over the most recent mobile phones but because they are so expensive they should settle for less expensive models.

I guess with the economic down turn there are much less mobile phone gross sales and even lesser plasma TV gross sales as a result of HD TV is getting so much attention. However plasma TVs are still way higher than many LCDs on the market and to not point out the truth that they are low-cost so that they make excellent companions for mobile phone free plasma TV offers. If you’re searching for such a provide all it is advisable do is to do a Google search and you may be confronted with quite a few of those offers.

The mobile phones you see right this moment are more like mini computers than anything else. You can do nearly as much on a mobile phone as you can do on a computer. From gaming purposes to GPS and translations mobile phones are becoming the primary scorching product in demand out there today.

When you walk right into a mobile phone dealership the first thing the sales particular person there’ll ask you want features you are looking for. The following question is probably going to be the value primarily based on that.

Conference Call Services Vary According to Needs

Nov 24, 2010 in VOIP News

Service companies competing in the phone conference call field  are now offering a variety of different models and rate structures that provide more options to clients  who are intent on saving money.  During the recession, organizations found success in cutting travel and meeting costs by converting to phone and web conferencing.  After they made the switch, then they began to examine their choices and determined what type of plan best fits their particular needs .

As an example, heavy users of conferencing have found  the popular option of flat rate teleconferencing which relatively new and includes unlimited service that is available 24/7. Companies and non-profits prefer unlimited service for one fixed rate per month because they can conference as much as they want, anytime they want, and have a predictable and regular expense that doesn’t spike.

A more traditional model is pay-as-you-go conferencing, which is offered on a per minute basis.  This is the type of conferencing that was prevalent 20 years ago and was quite costly.  However, because of the intense competition in the market, rates have dropped dramatically.  Back in the day, MaBell would charge 60 cents per minute, per person, for conferencing.  But today, those rates are in the 4-9 cents range, depending on the level of service.  These pay-as-you-go per-minute conferencing services are best suited for business and organizations who use conferencing on a limited or basis.  There are two primary pay-as-you-go conference services.

First, toll free conference service where everyone participating in the conference call, including the hosts, dial a toll free access number and then types in a passcode.  Everyone is then immediately placed into the conference call session.  Toll free service is preferred when customers or prospects are being engaged and provides more of a convenience and professional approach, especially with sales calls.

And second, non-toll free conference service where everyone dials a long distance number.  This is ideal for internal company calls or situations where having a toll free number is not important.  Needless to say , toll free costs slightly more than non-toll free.  So, one of the things you need to determine  before getting a conference service is to determine if you want toll free, or non-toll free.  Unlike operator assisted conference calls, most pay as you go plans require no operator or help to set up.  No operators are necessary, and you don’t have to make reservations — your conference lines are open 24/7 and you can conduct a conference 24/7.

You can keep the same passcodes and use them continuously, or if you want, change them on a regular basis.  The big advantage to this type of service is that you only pay for what you use, versus flat rate teleconferencing where you pay a set rate whether you use it or not.

Operator conference calls are on the high end and thought of as  the “creme da la creme” of conferencing services.  They cost more but provide a higher level of professionalism and convenience.  Users just let the conferencing service know what time the call is scheduled for, and then give the conferencing service the names and phone numbers of those individuals who are going to be on the call.  At the specified time, the trained operators will “dial-out” and call each person and patch them into the conference call.  If needed, the operator can stay on the line and help the moderators with the call.  For example, for company earnings calls with analysts and investors, the operators can queue the questioners and help in the Q&A process.

Companies, both large and small, now have a number of new options to choose from.  Most plans come without any long term contracts or commitments and you can discontinue the service at any time without obligation.  Fortunately, there are no set up fees and you can set up an account to use immediately, or at a later date, at no cost.

How do you find the best phone conference call company that offers the most attractive rates?  Search for one that is straight forward with their rates and avoid those with hidden fees.  With both flat rate service and pay as you go conferencing, you can save as much as 60% on your usual cost of conferencing.

 

Friday Links: VoIP Tracing, Video Calling, Google Voice

Nov 23, 2010 in VOIP News

VoIP News of the UK says that Ofcom wants reverse VoIP tracing for emergency calls in the UK.
Smith on VoIP says that niche applications are driving the adoption of video calling.
Network World says that Google has grabbed 1 million phone numbers for Google Voice. Whoa.

VoIP For Small Business – Should You Switch?

Nov 23, 2010 in VOIP News

VoIP office phone systems are adaptable, multifunctional systems that promise high voice quality and handy features at reduced costs.

In fact, VoIP has uses way beyond the capabilities of traditional phone systems such as virtual phone numbers, voice mail and fax forwarding to email, switching from Wi-Fi to cellular network, and more.

Though VoIP technology has come a long way, a few businesses have concerns about replacing traditional phone systems with VoIP. Their concerns are poorvoice quality, insecure network, dependence on internet connectivity, expenses and complexity of implementation. Let us talk about how the advantages of VoIP overshadow the drawbacks, and how to get the most out of your VoIP system.


Why choose VoIP systems?

VoIP service will undoubtedly improve the productivity of your business and drastically cut telecommunication expenses. Here is how it does it:

Progressing VoIP technology

Previously, VoIP restricted users to computer systems and patchy voice quality. Today’s standard phones (equipped with VoIP adapters) and IP phones assure consistent voice quality, good mobility, and various practical features. Businesses leverage existing networks for intra-office calls, leading to huge savings and improved employee productivity.

Business VoIP slashes telecommunication costs

Traditional phone systems require management and maintenance of costly infrastructure as per industry norms. VoIP cuts down implementation and maintenance overheads by using one network for voice and data. Moving the phone with the employees that typically costs about $100 per head is cut out completely by just plugging an IP phone into a new broadband network jack. For similar services, VoIP providers charge lesser too than conventional phone system vendors.

Mobility and accessibility with VoIP

An IP phone can be used wherever there is a broadband connection. You can take calls from clients and associates at the office, your home, a hotel or even a friend’s place. This cuts down your cell phone expenses. A lot of VoIP systems include software that allows you to make and receive calls on your laptop with a headphone and a microphone.

Straightforward VoIP configuration

VoIP phone systems can be configured to forward voice mails and faxes to your email inbox and read emails into voice mail. You can easily manage all your communications at one place.

Virtual phone number

If you are making calls to customers outside your area, you may want to use a local number. With VoIP, you can display a number with the desired area code to customers.

VoIP improves productivity

Research indicates that productivity is impacted positively through the use of VoIP phone systems. VoIP phone system features manage employee’s time effectively. Your VoIP phone number can ring simultaneously on your cell phone and landline before reaching voice mail, ensuring you always take an urgent call.


Making the most of VoIP phone systems

As you can see, VoIP has much to offer. If you still have doubts, these tips will help you stay on top of them.

1. Use professional VoIP services

Though a standard VoIP phone system is fairly simple to install, hire a VoIP service provider for larger projects. Some network providers manage installation and configuration of VoIP solutions for small businesses.

2. Test before implementation

Have a small group of people use the VoIP system and verify its usefulness to your business. Once you’re satisfied, roll it out across the business location. Retain your traditional phone system as a backup during this phase.

3. No missed calls with call forwarding

Configure VoIP phone system to forward unanswered calls to a landline or a cell phone or both. If there is a power failure, you won’t miss any calls till an alternative power source gets going.

4. Secure your network

Networks are always in danger of getting hacked. Protect your network from denial-of-service attacks and digital hackers. Make it a priority to update network security and to check it thoroughly at regular intervals.

VoIP phone systems are an economical option with all the benefits of an advanced telecommunications system. Small businesses can reduce travel costs with high quality videoconferencing in real time, use VoIP integrated call center applications, and other compelling benefits of VoIP. With modern wireless phones offering easy switching between mobile and Wi-Fi networks, VoIP users have a lot to look forward to in terms of great service at compelling savings. Daljeet Sidhu is the author of this article.